Shipping and return

SHIPPING POLICY

SHIPPING LOCATIONS

FRANCE AND MONACO

  • Home delivery in 2-4 days via Colissimo by La poste or Fedex.
  • Service point delivery in 3-5 days via Chronopost.

INTERNATIONAL

Microstates of Europe

Andorre and Gibraltar

  • Home delivery in 3-5 days via Colissimo by La poste or Fedex.

Western Europe

Germany, Belgium, Spain, Italy, Netherlands, Portugal and Luxembourg

  • Home delivery in 2-4 days via Colissimo by La poste or Fedex.
  • Service point delivery in 3-5 days via Chronopost or Mondial Relay.

Central Europe

Austria, Czech Republic, Slovenia, Slovakia, Poland and Hungary

  • Home delivery in 4-5 days via Colissimo by La poste or Fedex.
  • Service point delivery in 6-7 days via Chronopost.

Northern Europe and the Baltic

Sweden, Lithuania, Liechtenstein, Latvia, Ireland, Estonia, Finland, Croatia and Denmark.

  • Home delivery in 6-7 days via Colissimo by La poste or Fedex.
  • Service point delivery in 6-7 days via Chronopost.

Extended Europe and Overseas

Switzerland, Vatican City, United Kingdom, Saint Pierre and Miquelon, San Marino, Romania, Jersey, Faroe Islands,
Isle of Man, Guernsey, Greenland, Greece, Saint Martin, Saint Barthélemy, Réunion Island, Mayotte, French Guiana, Bulgaria, Martinique and Guadeloupe.

  • Home delivery in 3-7 days via Colissimo by La poste or Fedex.

Islands and remote territories of Europe

New Caledonia and French Polynesia.

  • Home delivery in 7-10 days via Colissimo by La poste.

Enlarged Europe and associated territories

Cyprus, Malta, Norway, Algeria, Morocco, French Southern Territories, Tunisia, Azerbaijan, Georgia, Turkey, Albania, Belarus, Bosnia and Herzegovina, Åland Islands, Iceland, Kosovo, North Macedonia, Moldova, Montenegro, Serbia, Svalbard and Jan Mayen, Ukraine and Wallis and Futuna.

  • Home delivery in 7-12 days via Colissimo by La poste.

United States, China and Hong Kong

  • Home delivery in 7-10 days via Fedex.

Asia-Pacific and Canada

Canada, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Vietnam, Cambodia, Laos, Philippines, Thailand and East Timor.

  • Home delivery in 5-10 days via Colissimo by La poste or Fedex.

Latin America and the Caribbean

Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Costa Rica, Curaçao, Dominica, Grenada, Guatemala, Haiti, Turks and Caicos Islands, British Virgin Islands, Mexico, Montserrat, Nicaragua, Panama, Porto Rico, Dominican Republic, Saint Kitts and Nevis, Saint Maarten (Dutch part), Saint Vincent and the Grenadines, Saint Lucia, El Salvador, Trinidad and Tobago, Argentina, Bolivia, Brazil, Chile, Colombia, Guyana, Paraguay, Peru, Suriname, Venezuela, Cayman Islands, Caribbean Netherlands and United States Virgin Islands.

  • Home delivery in 7-12 days via Fedex.

Middle East and Greater South Asia

United Arab Emirates, South Africa, Egypt, Libya, Honduras, Jamaica, Ecuador, Saudi Arabia, Bahrain, Bangladesh, Bhutan, India, Lebanon, Nepal, Oman, Pakistan, Qatar, Sri Lanka, Palestinian Territories, Yemen, Myanmar (Burma), Israel.

  • Home delivery in 10-15 days via Fedex.

Russia

  • Home delivery in 7-12 days via Fedex.

Oceania

Australia and New Zealand.

  • Home delivery in 8-12 days via Fedex.

Islands and remote territories

Cape Verde, Comoros, Madagascar, Malawi, Mauritius, Saint Helena, Tanzania, British Indian Ocean Territory, Tristan da Cunha, Falkland Islands, Maldives, Christmas Island, Norfolk Island, Cocos Islands, Cook Islands, Pitcairn Islands, Solomon Islands, Kiribati, Nauru, Niue, Papua New Guinea, Samoa, Tokelau, Tonga, Tuvalu, Vanuatu, Ascension Island, South Georgia and the South Sandwich Islands, Fiji, United States Minor Outlying Islands.

  • Home delivery in 8-12 days via Colissimo by La poste or Fedex.

Africa & Central Asia

Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Congo-Brazzaville, Congo-Kinshasa, Ivory Coast, Djibouti, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Equatorial Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Mali, Mauritania, Mozambique, Namibia, Niger, Nigeria, Uganda, Central African Republic, Rwanda, Western Sahara, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, South Sudan, Chad, Togo, Zambia, Zimbabwe, Afghanistan, Iraq, Kazakhstan, Kyrgyzstan, Mongolia, Uzbekistan, Tajikistan, Turkmenistan.

  • Home delivery in 10-15 days via Colissimo by La poste or Fedex.

Other Countries

Uruguay, Armenia, Brunei, Uruguay, Armenia, Brunei, 

  • Home delivery in 7-12 days via Fedex.

SHIPPING INFORMATIONS

We aim to process and ship all orders within 2-3 working days. 

As soon as your order has been dispatched, you will receive an email notification that will include the relevant tracking information.

Once an order has been completed, we cannot change the shipping address.

INTERNATIONAL SHIPPING INFORMATION

All international shipments are sent DDU (delivery duty unpaid), customers are responsible for any import charges at their customs border.

RETURN/EXCHANGE POLICY

RIGHT OF WITHDRAWAL

According to Article L.121-20 of the French Consumer Code, every consumer has a period of 14 days to exercise their right of withdrawal without having to provide any reason or pay any penalties, except for return shipping costs.

If this period ends on a Saturday, Sunday, or public holiday, it is extended until the next working day.

Products must be returned in their original packaging and condition. (The item must not be worn except for fitting, nor perfumed, nor washed.)

To arrange a return, please contact us here.

WARRANTIES AND AFTER-SALES SERVICE

All products sold on the website are covered by the legal guarantee of conformity (Article L211-4 of the French Consumer Code), allowing the customer to return defective or non-compliant products.

Article L211-4 of the French Consumer Code: The seller is required to deliver goods that conform to the contract and that exist at the time of delivery.

For any non-compliant product, please contact us.